1. When you submit a report
Every report is reviewed by a member of our Trust & Safety team, typically within 24 hours.
2. What we look at
We review the information included in your report, the reported member's profile and any relevant on-platform messages. We may also consider the account's history and previous reports to understand the wider context.
3. Possible outcomes
- No further action when the available information does not establish a breach.
- A warning or restriction on the member's account.
- Temporary suspension while further checks are completed.
- Permanent removal for serious or repeated breaches.
- Preservation or disclosure of relevant information when required by law or requested through a valid law-enforcement process.
4. Blocking versus reporting
Blocking is immediate and takes effect right away. Reporting additionally flags the account for our Trust & Safety team. The two are not the same action, and we would suggest doing both if you are ending contact with someone because of their behaviour.